Complaint Procedure:
If you have a complaint about treatment received or the discount received, please write a letter to American Dental Care, 11221 Katy Freeway, Suite 100, Houston, TX 77079 explaining the problem. We will contact the doctor, explain the issue and provide written results of the doctor's position and a recommendation for resolving the problem.

This plan is not insurance. The plan provides discounts at certain health care providers for medical services.
The plan does not make payments directly to the providers of medical services. The plan member is obligated
to pay for all health care services but will receive a discount from those health care providers who have
contracted with the discount plan organization.